Vaultastic for ITES

Capture that knowledge, IP and expertise and make it available for reuse in future client engagements, with Vaultastic.

Why is protecting email data a priority

Capture dynamically generated IP

ITES companies engage with partners and customers over email to exchange knowledge, expertise, plans, responses to queries, reports and other sensitive information. All of this form the IP of the company and needs to be preserved, protected and reused.

Customer regulated industry

Most ITES companies are regulated by their customers to comply with their security norms, since they have access to classified and sensitive information about the customer during the delivery of their service. A basic requirement of all these regulations is to preserve communication since 60% of it carries critical data.

Reduce litigation risks

ITES companies often manage processes which drive the business of their customers. If anything goes wrong, they don’t want to be in a defensive position when it comes to substantiating their case with evidence.

Challenges

1. Heavily targeted: ITES companies are a store house of sensitive information about all their customers. Having all this information in one place and the commercially valuable nature of this data makes them vulnerable to data theft, cyber-attacks and security violations from within the organization and from outside.

2. Using traditional methods can create an unsafe and dark data lake: Storing these emails on-premise, using backup tapes and storage devices can lead to loss of critical information due to physical damage or tampering. Moreover, data stored using these means, makes it hard to locate required information on demand due to the lack of visibility into the content of such data stores.

3. Data fragmentation: Mailboxes bloat rapidly, forcing the users to backup email locally and delete email from their mailboxes. This fragmentation of information makes it challenging to access knowledge across the organization from a single point.

4. Inability to reuse captured IP and knowledge: In most cases, the legacy data is fragmented in cold data lakes on traditional devices and is near impossible for end users to access on their own. This leads to productivity loss as the users recreate IP and knowledge instead of reusing.

5. Large contract employee base: ITES providers are growing rapidly and have a mix of full time and contract employees, where the turnover is high and fast. Accessing information from the distributed and fragmented accounts of users can be very challenging.

The Solution

Automatic cloud email archiving, easy support for GDPR compliance, automated tools to migrate legacy email data and advanced ediscovery can protect critical data and provide instant access to the locked value in the corporate email archive.

A hierarchical storage architecture, possible with a cloud archival, can help contain mailbox bloat automatically.

Security at multiple layers help thwart ongoing cyber-attacks and protect valuable private, confidential and critical data.

Stay GDPR compliant

Vaultastic is designed with capabilities to help you stay compliant with GDPR regulations and protect PII, medical and other sensitive information about your customers, employees and partners.

Multi-layered Security

Tight multi-layered security protects against cyber-attacks and ensures that your sensitive data stored on our platform is encrypted, immutable and tamper resistant.

Guaranteed service

A fully managed SaaS, which implies Zero hardware, management and maintenance at your end and an SLA guaranteeing uptime, data durability, and functionality, deliver rock solid reliability.

Long term online retention

An elastic archive, which keeps all email of any period safe, online and search-ready in durable, replicated tamper evident vaults, to help you respond to recovery, compliance and litigation requests quickly.

Advanced Ediscovery

An RBAC based self-service to perform deep ediscovery searches with Boolean combinational queries of keywords, mail attributes and extract results in popular formats for an accurate response to IP and knowledge discovery requests.

Data security guidelines

Vaultastic’s security framework and policies that have been reviewed against the stringent data security guidelines issued by the industry authorities and third-party programs such as “well architected for AWS“ and "CSA Star".

Legacy and live email

A single repository with a combined ediscovery access increases the value of the data by making all data available instantly.

The Vaultastic Edge

Vaultastic, helps address the specific challenges of manufacturing organisations, with the following capabilities, to provide a safe, reliable and responsive data management capability

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