Private, Secure, Reliable
Digital workspace tools for Government agencies

Secure, efficient email communications, scheduling, non repudiable notifications/alerts, and more with cloud email, online storage, calendar & instant messaging.

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Background

Central and State government bodies handle large amounts of critical data in the form of personal citizen data, project plans & reports, complaints, notifications, user records, public policies, purchases, etc. With most of this sensitive information being carried on email, it is vital that government bodies use a reliable, secure and private business class collaboration platform.

Challenge & Risk

Mounting cyberattacks on government organizations having on-premise email solutions with data scattered on various devices such as tapes and drives can put government agencies at a risk of personal citizen data being compromised.

On-premise email & data management solutions are not as cyber resilient as is required in modern times, due to which the government bodies risk devastating impacts on local service delivery, loss of public trust and punitive regulatory fines for failure to secure personal data of the public they serve.

Solution

With Mithi SkyConnect, the business email & team communication solution hosted on the AWS cloud and providing a choice of data residency, government organisations can safely and reliably leverage these SLA backed email services to serve their public well, without any hardware, management or maintenance at their end.

Related: Why Is It Safe For Government Bodies To Keep Data On The Cloud?

Overview

Commercial

INR1750

  • Email/Chat/Notifications/Alerts/Scheduling

  • /user/year (inclusive of GST)

  • Price fixed for a 3-year contract

  • Payment terms - annual in advance

  • Additional Storage can pe purchased at INR 78.47 /GB/Year (Incl. GST)

  • Business class email on Web, Desktop and Mobiles.

  • Contacts, Calendar, Instant messaging on Web, Desktop and Mobiles.

  • Storage 5 GB per user, added to a cumulative pool.

  • 5 GB Legacy data upload per user.

  • No compromise security – encryption, DLP, mail policies, access control, etc.

  • SLA backed guarantees on performance and data durability.

  • 24/7 support via phone, email.

Pricing

Scheduling to Improve Productivity & Increase Accountability

Using tasks, events and meetings, government agencies can accurately coordinate the effort of their internal and external teams to deliver on specified projects and outcomes on time and on target. Having access to these tools digitally with an audit trail tracking the schedules, improves productivity and increases accountability within the government staff.

Non-Repudiable Official Notifications and Alerts

Since email is an official mode of communication, all notifications and alerts by government bodies can be sent on email instead of paper, to improve productivity and control costs, while maintaining a digital trail confirming receipt of the email by the recipients (non-repudiable).

Efficient Email Communication

Email is an official form of communication and discussion. All external, intra and inter department email communication of government agencies may contain citizen data, confidential proposals, project plans, policies, and more. The recent GRs by state governments and mandates by central governments instruct government agencies to leverage the flexibility, reliability, scalability and security of cloud services with data residency within the country.

Secure Enterprise Grade Instant Messaging and Chat for Recorded Synchronous Conversations

Leverage the ease and power of instant messaging and chat to have discovery conversations, status updates, feedback/review conversations and more via web, desktop & mobile. All conversations are recorded via an email to participants for maintaining archives and preserving the official nature of these conversations.

Your Use Cases

Data Residency

Mithi’s SkyConnect offers you a choice of region for storing your data, ensuring that you can comply with the data residency regulations of governments.

Reduced IT costs

Mithi’s SkyConnect is offered as a fully managed SaaS, which implies Zero hardware at your end, Zero management and Zero maintenance from your teams.

Continuity

By having all your email data stored in a central highly durable storage on the cloud, SkyConnect can help eliminate the impact of email outages to maintain productivity.

Multi-layered Security

SkyConnect is configured with tight security at multiple layers of the stack to ensure that your sensitive data stored on our platform is encrypted, immutable and tamper proof.

Privacy guaranteed

SkyConnect has been designed to ensure customer data privacy in the multitenant SaaS setup. For highly sensitive customers, SkyConnect can also be offered as a dedicated private setup on the cloud.

No Vendor lockin

SkyConnect is built on the premise that we are the custodians of your data and not the owners. Processes and tools specially designed to prevent vendor lock in, are in place to allow you to extract all your data when required.

Why Mithi’s SkyConnect is a Good Fit for Governments?